🔒 Privacy Policy

1. Information We Collect

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Profile photo
  • Address details

b. Account & Usage Information

  • Login & registration details (OTP based)
  • Booking history
  • Payment & transaction details
  • User ratings & reviews

c. Device Information

  • Device type
  • Android version
  • App usage data (analytics & performance)

2. How We Use Your Information

  • Create & manage user accounts
  • Provide and manage services & bookings
  • Process payments & generate invoices
  • Send notifications (OTP, booking updates, reminders)
  • Improve app performance & user experience
  • Customer support & fraud prevention

3. Payments

Payments are processed via secure third-party payment gateways. EM Mart does not store sensitive payment data such as card numbers or UPI PINs.

4. Data Sharing

We do not sell or rent user data. Data may be shared only with:

  • Service providers (for booking fulfillment)
  • Payment gateway partners
  • Legal authorities when required by law

5. Data Security

We take reasonable security measures to protect user data. However, no internet transmission is 100% secure.

6. User Rights

  • View & update profile information
  • Request account deletion
  • Contact support for data-related queries

7. Children’s Privacy

EM Mart does not knowingly collect data from children under 13 years. If found, such data will be removed immediately.

8. Changes to Privacy Policy

This policy may be updated periodically. Users are advised to review it regularly.

9. Contact Us

Email: support@emmart.com
Company Name: EM Mart


📄 Terms & Conditions

1. Use of Application

  • Users must provide accurate information
  • Account credentials must be kept confidential
  • Misuse may result in suspension or termination

2. Services & Bookings

  • EM Mart is a service-booking platform
  • Service availability depends on providers
  • Delays beyond control are not EM Mart’s responsibility

3. Payments

  • Payments must be made via integrated gateway
  • Prices may change without prior notice

4. Ratings & Reviews

  • Only honest feedback is allowed
  • Fake or abusive reviews may be removed

5. User Conduct

  • No unlawful use
  • No false information
  • No harm to app or users

6. Limitation of Liability

EM Mart is not responsible for service quality issues, network downtime, or losses due to incorrect user data.

7. Termination

Accounts violating terms may be suspended or terminated without notice.

8. Governing Law

These terms are governed by the laws of India.

9. Contact Information

Email: support@emmart.com
Company Name: EM Mart